Appian Community
Site
Search
Sign In/Register
Site
Search
User
DISCUSS
LEARN
SUCCESS
SUPPORT
Documentation
AppMarket
More
Cancel
I'm looking for ...
State
Not Answered
Replies
18 replies
Subscribers
5 subscribers
Views
5864 views
Users
0 members are here
Share
More
Cancel
Related Discussions
Home
»
Discussions
»
Plug-Ins
I am running 7.4 and I tried to add the plug-in "Portal to SAIL Plug-in&quo
saram
over 10 years ago
I am running 7.4 and I tried to add the plug-in "Portal to SAIL Plug-in" and it gives me this error:
(ServerService Thread Pool -- 61) com.atlassian.plugin.PluginException: com.appiancorp.type.config.pojo.PojoTypeImportException: Could not create types for [class com.appiancorp.ps.sail.type.PortalReportDataSubset]. Cause: An error occurred while trying to save the type information to the primary data source. No types have been imported. Cause: Type definitions could not be found in the primary data source for the following type ids: 289 (APNX-1-4166-003)
Could you help me?
Thanks...
OriginalPostID-99947
OriginalPostID-99947
Discussion posts and replies are publicly visible
0
ashishd
over 10 years ago
There are 29 rows in dt_model table. It was a clean install with version 7.5 and MySQL at back end.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Patty Isecke
Appian Employee
over 10 years ago
That sounds like it's missing a number of rows. Could you attach server.log? I'd like to see if the primary data source came up with out any issues.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
ashishd
over 10 years ago
PFA the server.log
Thanks in advance..!
server.log
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Patty Isecke
Appian Employee
over 10 years ago
Apologies - can you restart the app server. I'd like to see the application start up. After doing so, please attach server.log. You can keep a back up of this file, or delete it so that it is regenerated.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
ashishd
over 10 years ago
Sorry for that, PFA the latest log file
server.log
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Patty Isecke
Appian Employee
over 10 years ago
Are you able to create any CDTs in this environment?
If this is an entirely new installation it might be easier to start fresh with new kdbs and a fresh new database. Once the environment is up, deploy just the Portal 2 SAIL plugin.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
ashishd
over 10 years ago
Yes, i am able to create CDTs, records etc. properly. Will check with fresh new database
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
0
Patty Isecke
Appian Employee
over 10 years ago
The database has a direct relationship with the kdbs. You'll need new kdbs as well.
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
<