Hi, after upgrading our Appian to 7.4 from 7.3, one of our custom smart services

richardt over 10 years ago

Hi, after upgrading our Appian to 7.4 from 7.3, one of our custom smart services no longer works. The error we get is attached. Do you know if any of the jars changed either in Appian or from JBoss eap that would mess up cxf/stax parsing.

From searching it seems like maybe a different implementation of stax parser is being used....

appian-stack.txt

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

I don't think that's the complete stack trace, I see it's missing the "Caused by" clauses which would be really helpful.

Try this

1. Stop JBoss
2. Delete runtime_ear|ear\\suite.ear\\web.war\\WEB-INF\\osgi-cache\\*
3. Delete <JBOSS_HOME>\\standalone\\data\\
4. Delete <JBOSS_HOME>\\standalone\ mp
5. Delete <JBOSS_HOME>\\standalone\\log
6. Start JBoss
7. See if the issue persists
8. Review sserver.log and see if there are any "Caused by" clauses that can gives us a better idea on the root cause.
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