PDF from single DOCX(with fonts) smartservice, pdf stll has the "Times New Roman" font even though I mention "Arial" font in "Font Documents" in smart service

I am facing the same issue with "PDF from single DOCX(with fonts)" smartservice, I am passing "Arial" font documents stored in a constant and passing that as reference, but the generated pdf always has "Times New Roman", can you please let me know at the earliest

I am saving all Arial Font documents in the constant and passing it, and using that in the html 

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />

<style type="text/css">
</style>
</head>
<body width="100%">

<p><span style='font-size:20.0pt;font-family:"Arial",sans-serif;font-weight: bold;'>
Connecting documents</span></p>

<p style='margin-bottom:8.0pt;line-height:180%'><span
style='font-size:10.0pt;line-height:180%;font-family:"Arial",sans-serif;'>Welcome to ABC <br />
</span><span style='font-size:10.0pt;line-height:180%;font-family:"Arial",sans-serif'>Testing the fonts for Arial</span></p>

</body>
</html>

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