LDAP Tool Plugin not updating Appian profile attributes?

Certified Associate Developer

Hi,

I have a question I am using LDAP Tool to get users from AD and automatically create their profile in Appian.I am facing one issue which is in AD there are few fields which are not correctly coming in Appian profile.

for instance user manager is not coming even though I have mapped AD "manager" attribute to "User Supervisor username " Appian field. below is the screen shot of LDAP User Profile Synchronization process model input node.

also for few users state is not coming and few custom fields are also not coming ?

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