Hi, I'm facing an issue when using Rich Text Editor Component plugin, sometimes it works fine, but sometimes it will not work and check the Network, there is 403 response for below request. But after I clear chrome cache, the issue will be fixed. Is there anyone have the experience about this?
appiancloud-dynamic.com/suite/rest/a/content/latest/webcontent/richTextField/index.html?locale=en-US&accent=%231d659c
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Hi Anyan,Seems that I was facing the same issue. it's due to firewall security on your machine. Need to connect with system administrators to allow the URL which is mentioned in the plugin Usage Troubleshooting.Here is the link, follow the instructions, It will fix the issue.https://community.appian.com/w/the-appian-playbook/1603/rich-text-editor-component-plug-in-troubleshooting-guide
If you add the component to your SAIL but do not see any output, do the following:
Check the dynamic content URL is serving the component plug-in. In your browser, go to your.dynamic-content-url.com/.../index.html (replace your.dynamic-content-url.com with your actual dynamic content URL).
You will see a UI similar to this:
Thanks