Appian Issue with PDF Tools plugin format after upgrading to 2.4.1

After upgrading to the latest version PDF Tools 2.4.1, the generated PDF is having format font issues. I created a new word template from scratch which it uses the word template to convert to PDF and still no luck. I have attached screenshots of the pdf and snippet of the process model. Anyone faced this issue? Please give me your suggestions on how to solve this issue.

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