Plug-In functions not available error

Certified Senior Developer

Summary:

I am running into an error in a lower environment when trying to use validateemailaddress from People Functions plug-in and getcontentbyattribute from Content Tools plug-in. Both functions were working a few days ago and are currently working in the higher environment.

Input: a!validateEmailAddress("test@email.com") validateEmailAddress("test@email.com") 

Output: "Expression evaluation error at function a!validateEmailAddress: The function a!validateEmailAddress is unavailable." ***Same error for getcontentbyattribute "Expression evaluation error at function 'validateEmailAddress': The function 'validateemailaddress' is unavailable." 

Steps Already Taken

1. Update People Functions plug-in in the lower environment

2. Update Content Tools plug-in in the lower environment

3. Use different casing on the function: validateEmailAddress() & validateemailaddress()

4. ADDED: Use prefix on the function: a!validatemailaddress()

Any ideas?

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  • 0
    Certified Lead Developer
    in reply to ariellea6803

    Oof, that's a puzzle then.  I wonder if something behind-the-scenes in your environment has gone wrong with respect to the plugin's deployment?

    If you're already to the point of "scorched-earth" troubleshooting, there's one final thing I'd try before opening a support case with Appian to check out more complicated potential errors in the server: remove the plug-in completely, then reinstall it.  If the error persists, then I'm officially out of ideas.

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