We need to convert an MS Word document (2007) to pdf format and need an an appro

genen over 10 years ago

We need to convert an MS Word document (2007) to pdf format and need an an approach that produces an accurate rendering. We expected the Pdf From Docx smart service to do the deed, but have encountered two problems (so far). First, Pdf From Docx doesn't use the Appian Document Manager's current version of the document (it uses the initial version). We've gotten around this feature by using the Copy Document Service smart service to create a temporary copy of the document (only one version is created and it's based on the current version of the original). The second, and more serious problem is the format of the resulting pdf. The format is different, there are extraneous data, and font formats are not preserved (e.g., bold). Suggestions?...

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0 genen over 10 years ago

Thanks for the recommendation. We upgraded to the latest version with some success. The upgrade corrected the document version issue and some of the formatting. However, the PDF conversion is still challenged when there's a merge field in the header of the document.
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0 genen over 10 years ago

Thanks for the recommendation. We upgraded to the latest version with some success. The upgrade corrected the document version issue and some of the formatting. However, the PDF conversion is still challenged when there's a merge field in the header of the document.
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