Hi,
I am running into this error "An error occurred in executing an Activity Class." while attempting to Export Data Store Entity to Excel (smart service). We are only facing this issue only in one of our ENV after upgrading from 22.3 to 24.2 (On-prem).
I have checked to see if the PM and datastore is published, no strings are used in pointing the Datastore entity. Please help me understand this.
Discussion posts and replies are publicly visible
Did you check the tomcat stdout log file?
Stefan Helzle can you please help to find out the latest version of following plugin.
com.appiancorp.analytics.excel_export
we are using 3.4.0
Not sure if above issue is caused by version. As mentioned, we recently upgraded from 22.4. to 24.2(On Prem) and this plugin has stopped working.
You will have to look it up in the app market.
Which plugin is failing? You can check it in the admin console...
Once you have found it, you can download it to your local computer and unzip the jar file inside it to check if the file is included...
which file you are talking about?
couldn't find in App market that is why trying in community.
This is Appian provided plugin- trying to find latest version as mentioned version is not working with 24.2
When you install a plugin from market, you download it to your local (when you are onpremise you hace to install plugins in that way).... it's a zip file containing at least a jar file .
That jar file contains the source code of the smart service.as well
yes that i know but what exactly you are suggesting here to resolve this issue?
my bad it is related to Export Data Store Entity to Excel (appian.system.smart-services.data-export-entity-excel2)
Find the plugin from the class name and check if there are older versions compliant with your appian version