Hello,
I have a requirement where I want to build a html file out of a template which would have some special characters i.e Greek characters.
The html file is generated properly and even the alphabets are also displayed eg: alpha , beta etc.
But when the same file is converted to PDF using the HTML to PDF plugin the Greek alphabets are not displayed.
We are currently using:
Can any one suggest what we can do here ,any configuration we can use?
Regards,
Salil Raje
Discussion posts and replies are publicly visible
In the generated HTML, how are the greek characters represented? Can you share a HTML snippet?
<td rowspan="1" colspan="1"><p>β</p></td> ,
Here the Character Beta is not displayed in the converted PDF.
What you’ve shown (<td><p>β</p></td>) is a visual representation of the character in the HTML — but it doesn’t tell us how the character is actually encoded at the byte level in the file.
<td><p>β</p></td>
To properly verify the encoding, especially for special characters like Greek letters, it’s important to open the generated HTML file in a hex editor (or a text editor that can show the file encoding). That way you can check whether the character β is truly encoded as UTF-8 (which would be CE B2 in hex) or something else (like Windows-1252 or ISO-8859-1).
β
CE B2
Also — where is this character coming from in your case? Is it hardcoded in the template, or dynamically inserted from Appian (e.g., from a rule input or database)? If it’s coming from Appian, and your template is correctly encoded as UTF-8, it should normally be handled as Unicode without issues — so the problem may lie with the font used during PDF rendering.
Confirmed. Yeah, I did a small test using a Greek lorem ipsum text. I see the Greek letters in the HTML, but only ### in the PDF.
Could be a font issue. I tried unicode characters and HTML entities. Did not work. I do not have a solution at the moment.
thanks for confirmation Stefan Helzle , please keep me posted if you get the solution
I suggest to post on the AppMarket Page of the plugin, asking the author to investigate this issue.
I also did a test with Chinese characters which also failed.
sure , thanks