MS Graph Poller approach to accessing different inboxes

Certified Associate Developer

It seems like in order to use MS Graph Email Poller for different inboxes, I would want to set up different schemas in the MySQL Appian Cloud database (so the tables APP_MAIL_POLLER and APP_MAIL_POLLER_DOC that the plug in uses would have a unique table per inbox).  Are there any drawbacks to this approach that someone might be aware of?

We have the SCS and everything set up correctly (except for a permissions error on the secret element which is out of date).

The documentation of that plug in mentions that the jndi should be set up as a datasource in admin console.  Does that mean that it treats the connection as 'accessing it from external code'?  Or, can we reference it in a different way?

Thanks for any insight!

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  • 0
    Certified Lead Developer

    Creating separate schemas/tables per inbox is not recommended. It adds maintenance overhead and can complicate upgrades. Instead, use a single schema and differentiate inboxes using identifiers (e.g., mailbox ID) in the same tables.

    Regarding JNDI — yes, it means the plugin accesses the database as an external datasource configured in the Admin Console. You generally don’t reference it directly in Appian objects; it’s handled internally by the plugin via that datasource.

  • 0
    Certified Associate Developer
    in reply to mahesha928463

    Thanks,

    If I had access to the source for the Appian written plug in (MS Graph Email Poller), then I could differentiate that.  But the tables that will be presumably filled upon extraction do not seem to have a field to pass through the inbox being monitored (see below).  Parsing the 'To' addresses might work, but would be problematic if an addressee was in > 1 inbox that was monitored, right? 

      

    Documentation for MS Graph Email Poller (and required inputs for the plugin) need the JNDI definition.  My question on that is, can I point back to the cloud instance MariaDB or must I have some external source like an AWS RDS instance or a database external to our Appian cloud instance?

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  • 0
    Certified Associate Developer
    in reply to mahesha928463

    Thanks,

    If I had access to the source for the Appian written plug in (MS Graph Email Poller), then I could differentiate that.  But the tables that will be presumably filled upon extraction do not seem to have a field to pass through the inbox being monitored (see below).  Parsing the 'To' addresses might work, but would be problematic if an addressee was in > 1 inbox that was monitored, right? 

      

    Documentation for MS Graph Email Poller (and required inputs for the plugin) need the JNDI definition.  My question on that is, can I point back to the cloud instance MariaDB or must I have some external source like an AWS RDS instance or a database external to our Appian cloud instance?

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