PDF From DOCX Not Preserving Line Breaks from Dynamic Paragraph Text

Question

Hi Everyone, 
 I&rsquo;m facing an issue while generating a PDF from a dynamically generated Word document. 
 Requirement: 
 
 Capture multi-line text from an Appian UI Paragraph Field 
 Populate it into a DOCX template using DOCX From Dynamic Template 
 Convert the generated DOCX to PDF using PDF From DOCX 
 Both smart services are from the Advanced Document Templating plugin 
 
 Issue: 
 
 The DOCX file is generated correctly and preserves all line breaks as expected. 
 However, when converting the DOCX to PDF, the line breaks are not rendered in the PDF output. 
 
 What I&rsquo;ve tried so far: 
 
 Replacing char(10) with the XML equivalent &#10; 
 Tested multiple variations, but the issue still persists 
 Implemented solutions suggested in the references below 
 
 (Links referenced below) Link 1: https://community.appian.com/discussions/f/plug-ins/28870/line-break-docx-from-dynamic-template Link 2: https://community.appian.com/discussions/f/plug-ins/28812/next-line-not-working-when-converting-from-docx-to-pdf Link 3: https://community.appian.com/discussions/f/general/8837/rendering-line-breaks-in-pdf 
 Has anyone faced a similar issue or found a reliable way to preserve line breaks when converting DOCX to PDF using this plugin? 
 Any help or guidance would be greatly appreciated. 
 Thanks in advance!

Rajesh Mahenderkar · Accepted Answer

Harsha Sharma Thanks for the suggestion, unfortunately we don't have option to revert as the plugin with higher version (3.x) has been installed first. However, I'm able to fix the issue using new smart service " DOCX From Dynamic HTML " available in latest version. Steps followed: 
 
 Generate a word DOCX document using DOCX From Dynamic HTML instead of DOCX From Dynamic Template 
 Convert to PDF using PDF from DOCX smart service

Harsha Sharma · Answer

We have faced the same issue recently after updating Advanced Document Templating from version 1.1.0 to 3.2.0. As per investigation the latest plugin version has some issues and is affecting the font styling as well as formatting of pdf while docx is as per expectation. Reverting it back to the 1.x.x version resolved it. Try doing the same and check.

PDF From DOCX Not Preserving Line Breaks from Dynamic Paragraph Text

Top Replies