Recently we copied our _admin folder and KDBs from other environment to our stag

Mahesh Sanga over 8 years ago

Recently we copied our _admin folder and KDBs from other environment to our staging/UAT. Since then, while using the smart service "Appian document from Base64 String" we are getting below Alert

The document could not be created. Error: Attempt to write over a file that already exists [fileName = E:\\appian\\_admin\\accdocs2\\8\\10264112.pdf].

Do we need to re import our accdocs folders to fix this issue?
Also can anyone let us know the why this error is occurring?

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0 Eduardo Fuentes
Appian Employee
over 8 years ago

There's a relationship between the COLLAB engine and the ACCDOCS folder.

COLLAB has an internal counter to determine the next internal file name when creating a document, in this example, COLLAB knows it has to create a document with the internal file name 10264112.pdf but it turns out that it already exists in the file system, therefore you get the error.

This clearly shows that there's a mismatch between your COLLAB engine and the ACCDOCS folder. Any time you move ENGINES from one server to another you also need to copy _admin
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

There's a relationship between the COLLAB engine and the ACCDOCS folder.

COLLAB has an internal counter to determine the next internal file name when creating a document, in this example, COLLAB knows it has to create a document with the internal file name 10264112.pdf but it turns out that it already exists in the file system, therefore you get the error.

This clearly shows that there's a mismatch between your COLLAB engine and the ACCDOCS folder. Any time you move ENGINES from one server to another you also need to copy _admin
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