Recently we copied our _admin folder and KDBs from other environment to our stag

Eduardo, I have a question that I think is related to what you just described about the relationship between the COLLAB engine and the ACCDOCS folder.

I wrote a plugin for Appian whose purpose was to combine two pdf documents into one document, then put that document in the Appian file system and make it available for download.

The plugin successfully combines the files (I can open the file and view it in Windows explorer) and puts the new file in the Appian file system with the name I gave it, "Merge_Result_Doc", and in windows explorer it also shows up as "Merge_Result_Doc".

When I click on the document download link in the form, however, I get an error 404 web page not found error. And when I click it in the Documents tab in Appian it does not open but I get the following error message in the console:

22:56:36,423 INFO [stdout] (http-/0.0.0.0:8080-8) 2015-09-24 22:56:36,423
[http-/0.0.0.0:8080-8] ERROR com.appiancorp.km.actions.GetDocumentAction - The file for the Document could not be found on the server. (id=2656, path=C:/appian/_admin/accdocs3\\2050\\10001257.pdf)

Also, I noticed that when I delete it in Appian, it does not delete from the local file system (I can still see it in Windows Explorer). One other thing I noticed is that in the Appian file system the file shows up as <1kb in size.

Can you or anyone explain to me what causes this behavior?

Thanks.

Eduardo, I have a question that I think is related to what you just described about the relationship between the COLLAB engine and the ACCDOCS folder.

I wrote a plugin for Appian whose purpose was to combine two pdf documents into one document, then put that document in the Appian file system and make it available for download.

The plugin successfully combines the files (I can open the file and view it in Windows explorer) and puts the new file in the Appian file system with the name I gave it, "Merge_Result_Doc", and in windows explorer it also shows up as "Merge_Result_Doc".

When I click on the document download link in the form, however, I get an error 404 web page not found error. And when I click it in the Documents tab in Appian it does not open but I get the following error message in the console:

22:56:36,423 INFO [stdout] (http-/0.0.0.0:8080-8) 2015-09-24 22:56:36,423
[http-/0.0.0.0:8080-8] ERROR com.appiancorp.km.actions.GetDocumentAction - The file for the Document could not be found on the server. (id=2656, path=C:/appian/_admin/accdocs3\\2050\\10001257.pdf)

Also, I noticed that when I delete it in Appian, it does not delete from the local file system (I can still see it in Windows Explorer). One other thing I noticed is that in the Appian file system the file shows up as <1kb in size.

Can you or anyone explain to me what causes this behavior?

Thanks.