Recently we copied our _admin folder and KDBs from other environment to our stag

Mahesh Sanga over 8 years ago

Recently we copied our _admin folder and KDBs from other environment to our staging/UAT. Since then, while using the smart service "Appian document from Base64 String" we are getting below Alert

The document could not be created. Error: Attempt to write over a file that already exists [fileName = E:\\appian\\_admin\\accdocs2\\8\\10264112.pdf].

Do we need to re import our accdocs folders to fix this issue?
Also can anyone let us know the why this error is occurring?

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0 Eduardo Fuentes
Appian Employee
over 8 years ago

Are you explicitly overriding the physical name assigned by Appian? That's not going to work. You don't have to do that. Appian stores the display name too in such a way that when you click download the display name is preserved but internally the physical name will be 10001257.pdf. You should never change this name otherwise links in Appian to that document won't work.
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

Are you explicitly overriding the physical name assigned by Appian? That's not going to work. You don't have to do that. Appian stores the display name too in such a way that when you click download the display name is preserved but internally the physical name will be 10001257.pdf. You should never change this name otherwise links in Appian to that document won't work.
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