Export to Excel throws error 500. It works sporadically and errored 500 most of

saravanana over 8 years ago

Export to Excel throws error 500. It works sporadically and errored 500 most of the times.

com.appiancorp.ps.plugins.downloaddatasubsetfromprocess.ExportDataSubsetToExcelFromProcessServlet -
16:04:35,072 INFO [stdout] (ajp-/0.0.0.0:8009-31) java.lang.ClassCastException
16:04:35,072 INFO [stdout] (ajp-/0.0.0.0:8009-31) 2015-12-16 16:04:35,072 [ajp-/0.0.0.0:8009-31] ERROR com.appiancorp.ap2.PortalResponse - Error: 500

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0 sikhivahans over 8 years ago

@saravanana AFAIK the plugin won't be providing you clearly with the errors exactly we experience but exploring the logs should help us to some extent.

Re time limitation, the process has to complete within 60 seconds. Also please bear in mind that the 'input' parameter should be kept as much as simple, that is it shouldn't hold characters of more length. Not sure if you haven't gone through the 'Data Export' section at https://forum.appian.com/suite/help/7.11/Download_DataSubset_Plugin.html but these are the limitations currently as per my knowledge.
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0 sikhivahans over 8 years ago

@saravanana AFAIK the plugin won't be providing you clearly with the errors exactly we experience but exploring the logs should help us to some extent.

Re time limitation, the process has to complete within 60 seconds. Also please bear in mind that the 'input' parameter should be kept as much as simple, that is it shouldn't hold characters of more length. Not sure if you haven't gone through the 'Data Export' section at https://forum.appian.com/suite/help/7.11/Download_DataSubset_Plugin.html but these are the limitations currently as per my knowledge.
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