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Export to Excel throws error 500. It works sporadically and errored 500 most of

saravanana
Export to Excel throws error 500. It works sporadically and errored 500 most of the times.

com.appiancorp.ps.plugins.downloaddatasubsetfromprocess.ExportDataSubsetToExcelFromProcessServlet -
16:04:35,072 INFO [stdout] (ajp-/0.0.0.0:8009-31) java.lang.ClassCastException
16:04:35,072 INFO [stdout] (ajp-/0.0.0.0:8009-31) 2015-12-16 16:04:35,072 [ajp-/0.0.0.0:8009-31] ERROR com.appiancorp.ap2.PortalResponse - Error: 500

OriginalPostID-184647

OriginalPostID-184647

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    @sikandard, We are not using Data Time filter, only text filter alone passing as input.
    @sikhivahans, We are not exceeding 3 sec to fetch data and even URI length is 300 chars in Access logs..

    I tried to increase logger level to debug.. No help
    com.appiancorp.ps.plugins.downloaddatasubsetfromprocess.ExportDataSubsetToExcelFromProcessServlet -
    20:54:17,192 INFO [stdout] (ajp-/0.0.0.0:8009-29) java.lang.ClassCastException
    20:54:17,192 INFO [stdout] (ajp-/0.0.0.0:8009-29) 2015-12-16 20:54:17,192 [ajp-/0.0.0.0:8009-29] ERROR com.appiancorp.ap2.PortalResponse - Error: 500
    20:54:17,192 INFO [stdout] (ajp-/0.0.0.0:8009-29) 2015-12-16 20:54:17,192 [ajp-/0.0.0.0:8009-29] DEBUG com.appiancorp.ps.plugins.downloaddatasubsetfromprocess.ExportDataSubsetToExcelFromProcessServlet - Total Time: (ms)2314
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  • 0
    @sikandard, We are not using Data Time filter, only text filter alone passing as input.
    @sikhivahans, We are not exceeding 3 sec to fetch data and even URI length is 300 chars in Access logs..

    I tried to increase logger level to debug.. No help
    com.appiancorp.ps.plugins.downloaddatasubsetfromprocess.ExportDataSubsetToExcelFromProcessServlet -
    20:54:17,192 INFO [stdout] (ajp-/0.0.0.0:8009-29) java.lang.ClassCastException
    20:54:17,192 INFO [stdout] (ajp-/0.0.0.0:8009-29) 2015-12-16 20:54:17,192 [ajp-/0.0.0.0:8009-29] ERROR com.appiancorp.ap2.PortalResponse - Error: 500
    20:54:17,192 INFO [stdout] (ajp-/0.0.0.0:8009-29) 2015-12-16 20:54:17,192 [ajp-/0.0.0.0:8009-29] DEBUG com.appiancorp.ps.plugins.downloaddatasubsetfromprocess.ExportDataSubsetToExcelFromProcessServlet - Total Time: (ms)2314
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