Failoure to read socket

I see below error in app server logs. please help me to resolve this issue.

14:59:37,501 INFO [stdout] (Appian PoolManager Check Active Connection for all hosts) 2016-12-06 14:59:37,501 [Appian PoolManager Check Active Connection for all hosts] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization.
14:59:37,579 ERROR [org.apache.catalina.core] (ServerService Thread Pool -- 57) JBWEB001103: Error detected during context /suite start, will stop it
14:59:39,950 INFO [stdout] (Appian PoolManager.CheckInvalidConnections - 33) 2016-12-06 14:59:39,950 [Appian PoolManager.CheckInvalidConnections - 33] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

14:59:39,950 INFO [stdout] (Appian PoolManager.CheckInvalidConnections - 33) 2016-12-06 14:59:39,950 [Appian PoolManager.CheckInvalidConnections - 33] ERROR com.appiancorp.kougar.driver.ipc.Ipc...

OriginalPostID-251380

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  • ...Connection - Failure to read socket: personalization ()

    15:00:17,749 INFO [stdout] (Appian PoolManager Check Active Connection for all hosts) 2016-12-06 15:00:17,749 [Appian PoolManager Check Active Connection for all hosts] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:00:39,963 INFO [stdout] (Appian PoolManager.CheckInvalidConnections - 34) 2016-12-06 15:00:39,963 [Appian PoolManager.CheckInvalidConnections - 34] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:00:39,963 INFO [stdout] (Appian PoolManager.CheckInvalidConnections - 34) 2016-12-06 15:00:39,963 [Appian PoolManager.CheckInvalidConnections - 34] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:00:58,387 INFO [stdout] (Appian PoolManager Check Active Connection for all hosts) 2016-12-06 15:00:58,387 [Appian PoolManager Check Active Connecti...
  • ...on for all hosts] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:01:39,977 INFO [stdout] (Appian PoolManager.CheckInvalidConnections - 35) 2016-12-06 15:01:39,977 [Appian PoolManager.CheckInvalidConnections - 35] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:01:39,977 INFO [stdout] (Appian PoolManager.CheckInvalidConnections - 35) 2016-12-06 15:01:39,977 [Appian PoolManager.CheckInvalidConnections - 35] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:01:40,835 INFO [stdout] (Appian PoolManager Check Active Connection for all hosts) 2016-12-06 15:01:40,835 [Appian PoolManager Check Active Connection for all hosts] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:02:30,490 INFO [stdout] (Appian PoolManager Check Active Connection for all hosts) 2016-...
  • ... 12-06 15:02:30,490 [Appian PoolManager Check Active Connection for all hosts] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:02:39,991 INFO [stdout] (Appian PoolManager.CheckInvalidConnections - 36) 2016-12-06 15:02:39,991 [Appian PoolManager.CheckInvalidConnections - 36] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:02:39,991 INFO [stdout] (Appian PoolManager.CheckInvalidConnections - 36) 2016-12-06 15:02:39,991 [Appian PoolManager.CheckInvalidConnections - 36] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()

    15:03:03,313 INFO [stdout] (Appian PoolManager Check Active Connection for all hosts) 2016-12-06 15:03:03,313 [Appian PoolManager Check Active Connection for all hosts] ERROR com.appiancorp.kougar.driver.ipc.IpcConnection - Failure to read socket: personalization ()
  • It seems like your K engines are down. Can you start them, verify their status, and restart your application server?
  • @carloss:i see engines are running state. PFA for the same.

  • Check this previous Forum post: forum.appian.com/.../e-233772, especially Eduardo's comment
  • Two possibilities:
    1. The KDB engines are not running
    2. The KDB engines are running but the JBoss application server is not able to communicate with them.
    If the latter is true, check if your user (the OS user account used for starting JBoss)has permissions on the directory in which Appian is installed.
    There is yet another possibility , that I have faced but it's not likely.
    Are you installing 16.3 ? If yes, then that another possibility maybe true.
  • Now it's working fine. Due to appian.sec file in the <APPIAN_HOME>/ear/suite.ear/conf directory was different between the two servers.Thank you so much carloss for help out this issue.