Appian Collab / Filesystem Utilities plugin

Question

We are using the Move to Collab plugin to move documents from a file share into Appian. We are currently on Appian 16.3. The smart service node completes successfully but the output AC!Files is null or empty. We last used this plugin during the summer of 2015 when we were on Appian 7.8 or so and everything worked as expected. Is there a newer plugin that can be used to move files into Appian? Any suggestions would be appreciated. OriginalPostID-255164

gpolk · Accepted Answer

We found the issue, a document with the same name as the one we were trying to import already existed in the destination folder. The Move to Collab smart service returns null in this case instead of either creating a new document of the same name or a new version of the existing document.