Hi,
While attempting to publish the portal, I encountered an error: 'Publishing error. An error occurred while publishing. Portal creation failed. Please try again later.'
If you've experienced this, I'd appreciate your insights.
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Did you check the tomcat-stdout log file for any details?
I have gone through tomcat-stdOut.log and I found below Error,
ERROR com.appiancorp.publicportal.service.PortalAdministrationServiceImpl - getUrlPreview: failed due to I/O exceptionjava.net.UnknownHostException: portal-administration-service.cloud.k8s.customer.appian-customer.com: Name or service not known.
Ravi Chandra, that error message "Name or service not known" is unexpected. If you continue to see that error, please consider opening a support case. There is no workaround as far as I'm aware.