Hi!
I was recently working on a portal and I directly tried to use a!queryRecordType there as Appian advertised in their recent releases but the response time was more than 30 seconds. Sometimes, it was so high that the request was hitting the timeout and the user was shown an error. As part of the query, I had a couple of queries that were getting the data without any heavy filtering or aggregation. If I load that interface directly in my design, the response time was less than 2000ms.
Now my questions are
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Hi Harshit, i'm a product manager at Appian and it's not expected behavior that a!queryRecordType behaves slowly. Could you please submit a support case with details about your portal so we can investigate this further? Thank you!
I would love to do that. Can you help me with how can I do it? I don't have access to portal forum.
I believe you can submit one here: https://appian.com/support/resources/support.html#:~:text=To%20open%20a%20support%20case,identification%20number%20for%20future%20reference
I am unable to.