In Case Management Studio's Portal whenever we try to submit a case, the interface having the content "We didn't receive your case submission" is coming over, Since the rule input "isCaseSubmissionSuccessful" is set to false by default in the interface CMGT_Portal_Sub_CreateCase_Confirmation.
The interface screenshot is as below:
The portal screenshot after submitting the case is follows:
So, anyone can please help in resolving this issue
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Check logs (tomcat-stdout.log) where you will probably find more information about the root cause of the problem.