In one of our environments we are seeing some strange values in our From configuration drop down in the Send Email node.
The Sender value in the actual emails is also displaying differently than the way it is working in our lower envs (in lower envs, the Sender in the email shows as the Process Initiator display name as desired).
"From" values are showing as: ???address.process.displayName???, etc
Other envs look normal:
Any ideas what could be causing this?
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It looks like you are missing a properties file. (ex. email-address-config-custom.xml and email-address-config-custom_xx_YY.properties)
Your lower environments probably have this resource file while your other environment does not.
More here: docs.appian.com/.../Configuring_Custom_Email_Senders.html
Do you have your language resource files in the higher environment? They would be named "email-address-config-custom_xx_YY.properties" and should reside in "<APPIAN_HOME>/ear/suite.ear/resources/text/jsp/WEB-INF/conf/process/"
"xx_YY" would most likely be "en_US" in your case.
can you please share the file name and path to update for Appian 19.2 and 19.3
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