Triggering Process by Email

nizara0001 over 5 years ago

We are triggering the process by email in the cloud . If am sending the email to the process uuid its triggering the process well . But when i configured forward/redirect in my outlook to this UUID at that time the process is not triggering not got any alert /error in both appian and outlook .

Thanks

Nizar

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0 Arpit Bhargava over 5 years ago

Hey

I think you can try triggering the process using the webAPI ie creating a web API to trigger the process model.
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0 Aditya
Certified Lead Developer
over 5 years ago

You have to add a Receive Message Event in your PM which I believe you have added.
Now, inside the Receive Message Event, goto Setup and firstly, set the parameter "Listen for messages of type" to "Email". Then, put a new condition there as:

find(pm!id,'msg!properties'.'To')<>0 ,or
find("Your process UUID under quotes",'msg!properties'.'To')<>0
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