Triggering Process by Email

Hi 

  We are triggering the process by email in the cloud . If am sending the email to the process uuid its triggering the process well . But when i configured forward/redirect in my outlook to this UUID at that time the process is not triggering not got any alert /error in both appian and outlook . 

 

Thanks 

Nizar

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  • 0
    Certified Lead Developer
    You have to add a Receive Message Event in your PM which I believe you have added.
    Now, inside the Receive Message Event, goto Setup and firstly, set the parameter "Listen for messages of type" to "Email". Then, put a new condition there as:

    find(pm!id,'msg!properties'.'To')<>0 ,or
    find("Your process UUID under quotes",'msg!properties'.'To')<>0
Reply
  • 0
    Certified Lead Developer
    You have to add a Receive Message Event in your PM which I believe you have added.
    Now, inside the Receive Message Event, goto Setup and firstly, set the parameter "Listen for messages of type" to "Email". Then, put a new condition there as:

    find(pm!id,'msg!properties'.'To')<>0 ,or
    find("Your process UUID under quotes",'msg!properties'.'To')<>0
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