Deleting running process from server

 Hi ,

Is there a way to stop any running  process from server.

Facing the below issue

There is a process model which runs daily to sync the users from Appian to DB, which causes java heap space issue and not able to open /designer , /design and any of the apian objects.

So , need to stop or cancel the running process from server ? or is there an other way to stop this issue?

 

Thanks

Soujanya

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  • 0
    Certified Lead Developer
    Hi Soujanya,

    Is your environment on cloud and Appian team reported you regarding heap space issue or you are an admin of your on-premises environment?
    Anyway, Answer to your question there are below ways,
    1) If you are designer- you can filter the process and kill/cancel the active instances manually or terminate the process instances.
    2) Admin can put the timer off and restart the server( no more instance will be created).
    3) Design a parallel timer based terminate node in the process model and modify archival setting. Hence after configured period, the timer will execute and terminate the process (For new instance).
    4) Implement in-flight modification if it is possible for you.

    Please check, which one fit for your requirement. Thanks.
Reply
  • 0
    Certified Lead Developer
    Hi Soujanya,

    Is your environment on cloud and Appian team reported you regarding heap space issue or you are an admin of your on-premises environment?
    Anyway, Answer to your question there are below ways,
    1) If you are designer- you can filter the process and kill/cancel the active instances manually or terminate the process instances.
    2) Admin can put the timer off and restart the server( no more instance will be created).
    3) Design a parallel timer based terminate node in the process model and modify archival setting. Hence after configured period, the timer will execute and terminate the process (For new instance).
    4) Implement in-flight modification if it is possible for you.

    Please check, which one fit for your requirement. Thanks.
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