Email is not received though send email node is executed without error

Hi Varsha,

Currently we are facing the same issue, What we found is like we have a used 250 batchsize in To field, and we saw that some users are not getting Emails.
We could not see any errors logged in log files and also there is no specific documentation on users limit to send an email in Send Email smart service.
At present we reduced the batchsize to 100 and also used output variables like ValidAddress and Invalid Addresses. We are yet to deploy this to production and it worked in staging environments.
To be more cautious you can use toEmailRecipient() function.

Hi Varsha,

Currently we are facing the same issue, What we found is like we have a used 250 batchsize in To field, and we saw that some users are not getting Emails.
We could not see any errors logged in log files and also there is no specific documentation on users limit to send an email in Send Email smart service.
At present we reduced the batchsize to 100 and also used output variables like ValidAddress and Invalid Addresses. We are yet to deploy this to production and it worked in staging environments.
To be more cautious you can use toEmailRecipient() function.

We have to send emails to 2000 users so earlier we use to send emails to 250 users at a time means the "To" field will be having 250 users list. and then loop again for next set of 250 Users. Now we reduced it to 100 users.

I will update here once I find the my observations.