Email is not received though send email node is executed without error


We are using Appian Cloud with 18.4 version and we are facing issue for send email.

We have observed that some times we are not receiving emails even though node is executed without error.

There is no entry in tomcat-stdOut.log for email sent.

We are sending email to Distribution list and for email body we have used HTML template.

Please let us know your inputs on this.



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