We are running Appian 7.3 on JBoss 6.1/oracle 11g on Windows 2008 R2. We have e

sameerk over 10 years ago

We are running Appian 7.3 on JBoss 6.1/oracle 11g on Windows 2008 R2. We have experienced the following issue and wanted to report it and see if there is some resolution.
I created process model using the process model designer. Since I was just starting to develop it, I did not Save and Publish. I just Saved it. I modified it a few times by leaving the designer window and entering back into it. Every time the process designer loaded the process correctly. I made a few more modifications that would complete the process model and then saved it. I then validated it and hit the "Start Process for Debugging". The process executed to completion and I was able to see it's results through the designer. I then continued and did a few other things like build a report and so on.
Now I want to Save and Publish the model. When I launch the designer by clicking the Edit Process Model button, all I get it an empty window and the workflow has disappeared...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

1. Make sure the setting conf.suite.SERVER_AND_PORT inside <APPIAN_HOME>\\ear\\suite.ear\\conf\\custom.properites matches the URL you are using to access the application via Internet Explorer.

For instance, these settings will mean you need to use eduardosmachine.appian.com:8080/.../designer

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=eduardosmachine.appian.com:8080

2. Open Internet Explorer and click "Tools" - "Internet Options" - "Advanced" - "Reset Advanced Settings"

3. Open Internet Explorer and click "Tools" - "Delete Browser History" - SELECT ALL OPTIONS - "Ok"

4. Try again

5. If the issue persists:
---> 5.1 Stop JBoss
---> 5.2 Move ALL JARS from <APPIAN_HOME>\\_admin\\plugins OUTSIDE THE APPIAN FOLDER TO UNINSTALL THE PLUGINS
---> 5.3 Start JBoss
---> 5.4 Test again. If the issue is resolved deploy one plug-in at a time to find out which one is breaking the modeler
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

1. Make sure the setting conf.suite.SERVER_AND_PORT inside <APPIAN_HOME>\\ear\\suite.ear\\conf\\custom.properites matches the URL you are using to access the application via Internet Explorer.

For instance, these settings will mean you need to use eduardosmachine.appian.com:8080/.../designer

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=eduardosmachine.appian.com:8080

2. Open Internet Explorer and click "Tools" - "Internet Options" - "Advanced" - "Reset Advanced Settings"

3. Open Internet Explorer and click "Tools" - "Delete Browser History" - SELECT ALL OPTIONS - "Ok"

4. Try again

5. If the issue persists:
---> 5.1 Stop JBoss
---> 5.2 Move ALL JARS from <APPIAN_HOME>\\_admin\\plugins OUTSIDE THE APPIAN FOLDER TO UNINSTALL THE PLUGINS
---> 5.3 Start JBoss
---> 5.4 Test again. If the issue is resolved deploy one plug-in at a time to find out which one is breaking the modeler
Cancel
Vote Up 0 Vote Down

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Verify Answer

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