Menu bar display ??? instead process model name

hello,

When I click on process model menu bar shows ??? instead of Process Model name.

I'm on Appian 17.2 version. have anyone faced this issue ?

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  • 0
    Certified Lead Developer

    In the past, when i have seen this (in 17.x), here are some things that we did to address

    - Use IE and clear cache

    - Properly shutdown and startup Appian

    - Do you have checkpointing setup? If not, please schedule

    Hope something there helps!

  • 0
    A Score Level 1
    in reply to tushark171

    Hi Tushar,

    Did you check in all the browsers. when ever you click on process model did you see any thing in the logs?

  • I tried in IE & FireFox.Same behavior in both browsers. I see below logs when I click on process model:

    2019-09-24 13:48:26,996 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.ap2.p.proclauncher.Util - Unexpected error launching process mo
    del: 43, java.lang.IllegalStateException: The start form for the process model [id=43] was not found. currentLocale=en_US
    java.lang.IllegalStateException: The start form for the process model [id=43] was not found. currentLocale=en_US
            at com.appiancorp.ap2.p.proclauncher.Util.getActionForward(Util.java:169)
            at com.appiancorp.ap2.p.proclauncher.GetProcessModel.main(GetProcessModel.java:23)
            at com.appiancorp.common.struts.BaseViewAction.executeImpl(BaseViewAction.java:127)
            at com.appiancorp.common.struts.BaseAction.execute(BaseAction.java:453)
            at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
            at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
            at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
            at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
            at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
            at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
            at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
            at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350)
            at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)

Reply
  • I tried in IE & FireFox.Same behavior in both browsers. I see below logs when I click on process model:

    2019-09-24 13:48:26,996 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.ap2.p.proclauncher.Util - Unexpected error launching process mo
    del: 43, java.lang.IllegalStateException: The start form for the process model [id=43] was not found. currentLocale=en_US
    java.lang.IllegalStateException: The start form for the process model [id=43] was not found. currentLocale=en_US
            at com.appiancorp.ap2.p.proclauncher.Util.getActionForward(Util.java:169)
            at com.appiancorp.ap2.p.proclauncher.GetProcessModel.main(GetProcessModel.java:23)
            at com.appiancorp.common.struts.BaseViewAction.executeImpl(BaseViewAction.java:127)
            at com.appiancorp.common.struts.BaseAction.execute(BaseAction.java:453)
            at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
            at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
            at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
            at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
            at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
            at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
            at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
            at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350)
            at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)

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