hello,
When I click on process model menu bar shows ??? instead of Process Model name.
I'm on Appian 17.2 version. have anyone faced this issue ?
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In the past, when i have seen this (in 17.x), here are some things that we did to address
- Use IE and clear cache
- Properly shutdown and startup Appian
- Do you have checkpointing setup? If not, please schedule
Hope something there helps!
Thanks for reply.
But no Luck...Still same issue
Hi Tushar,
Did you check in all the browsers. when ever you click on process model did you see any thing in the logs?
I tried in IE & FireFox.Same behavior in both browsers. I see below logs when I click on process model:
2019-09-24 13:48:26,996 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR com.appiancorp.ap2.p.proclauncher.Util - Unexpected error launching process model: 43, java.lang.IllegalStateException: The start form for the process model [id=43] was not found. currentLocale=en_USjava.lang.IllegalStateException: The start form for the process model [id=43] was not found. currentLocale=en_US at com.appiancorp.ap2.p.proclauncher.Util.getActionForward(Util.java:169) at com.appiancorp.ap2.p.proclauncher.GetProcessModel.main(GetProcessModel.java:23) at com.appiancorp.common.struts.BaseViewAction.executeImpl(BaseViewAction.java:127) at com.appiancorp.common.struts.BaseAction.execute(BaseAction.java:453) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
Based on the error, looks like your start form might have been deleted.
"The start form for the process model [id=43] was not found"
There is no start form for this process process. This error is there for all process models.
Hi,
please check your form language, where you are placed the form..
We don't have Start for for any process.
Just to clarify - is there a problem when executing the process, or is the only issue that the process name displays with question marks? It seems to me that this is likely a symptom of something else, so it would be easier to understand if we know what other behavior is happening. For example, is this happening for all processes? Certain ones? More information would help us troubleshoot
Hey Lewis,
There is no issue in execution of process, it's just process display name. This display name issue is for all the processes even if I create new processes it's same.