Hi All,
we have a process model, in which we have configured mail , in which a approve and reject link are placed by customization, where the user can approve or reject from the mail itself,, this was working fine,
but from past 2 days we are able to send mail from process model, but when the user hits the link in the mail to approve or reject, the response is not caught by process model, what can be wrong, please help us, thanks in advance
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Was the environment recently upgraded?
No Sikandar, no updates were performed
Couple of following questions that could help identifying the cause.
Does this work in other environments?
Did any of the constants updated/change that is used to generate the links.
Does the Approve and Reject Link calls a WebAPI Or it sends an e-mail with Approve/Reject and there is another PM thats pools these emails?