Would appreciate any help in understanding if it is possible to configure the Send Email smart service to make use of an externally generated HTML or .DOCX file as the email body.
In our environment we use a separate document generation tool to manage our templates and build the email content. We want to use this output as the email body instead of an HTML template maintained within Appian.
thanks
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you can use it as attachments right?
Hi, no, we need the main body of the email to use the provided HTML content as an input. It would be a really bad customer experience to receive a clunky looking email with hardly anything in it and expect the customer to open an attachment to then view the main message. :)