Would appreciate any help in understanding if it is possible to configure the Send Email smart service to make use of an externally generated HTML or .DOCX file as the email body.
In our environment we use a separate document generation tool to manage our templates and build the email content. We want to use this output as the email body instead of an HTML template maintained within Appian.
thanks
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Hi Brandon,
Just a few more questions, is the environment you are using to build the email content within Appian itself? If so, you can use a Web API to expose your generated template to a URL, and then fetch your HTML template within the "Insert An Expression" option within the rich text editor in the Send E-Mail smart service.
Insert An Expression
thanks both. will try these.