HI,
I am getting an error when I try to send emails using "Send E-Mail" service in the process model.
Basically, I am an administrator at the application level and when I try to run I am not encountering the issue.
Whenever any user is trying to run, they are encountering the below specified issue.
I have used a constant to refer 2 different groups. The user which is running the process is part of those 2 groups.
Any idea why I am getting this error.
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Hi Hari,
What is the error that you are getting? Also what is the type of your constant? Is it text or email address?
Have you tried to use toEmailAddress()?
=toemailaddress("YOUR_EMAIL")
Regards,
Acacio B.
Re-attaching the error message screen shot.
Hey Hari,
Perhaps is just in my computer, but the error screenshot is impossible to read. But back to the problem, AFAIK, you can not add a group as to the parameter TO, it need to receive an email address, and even when passing an email address most of the times you need to use toEmailAddress.
Can you try to change your constant to have an email address and add the toEmailAddress function?
RE-attaching the error screen shot.
I need to send email to the group of people who are part of those two groups. How can I achieve this.
Oh I see,
In Appian documentation it says that to send to groups or user you need to type the group/user in the autocomplete, can you try that?
https://docs.appian.com/suite/help/21.3/Send_Email_Smart_Service.html