Hi, We are on 7.3. We have a Process Model which has a Start Form (Te

Is the new window that's being opened using the portal interface?

Yes Aleski!

sorry, typo Aleksi!

I had a case where the same thing occurred, the resolution was to restart the server. Could you shut down your application server and appian engines, then restart the server? Once it is up, bring up the Appian engines, run checkengine to make sure they all show an OK status, then bring up your application server.

Aleksi, we tried that now. Still the behavior is the same.

Try the following:

1. Stop the environment completeley
2. Re-create analytics by deleting the content of the following directories:

server/process/analytics/0000/gw1
server/process/analytics/0001/gw1
server/process/analytics/0002/gw1

3. Open runtime_ear|ear/suite.ear/custom.properties and review the values of

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=

you need to make sure the match the exact URL you are using to access Appian. The error you are seeing suggests there's a mismatch between those settings and the URL you are using in the browser.

For the example above the URL would be

myserver.appiancorp.com:8080/suite

while for these other example

conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

it would be

myserver.appiancorp.com/suite

One more example

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

would be myserver.appiancorp.com/suite

4. Start the environment after correcting these two items and test again.
5. If the issue persists uncheck the "Tempo Enabled" flag, save and publish, then re-enable it and save and publish again.

Thank you Eduardo! conf.suite.SERVER_AND_PORT was the cause of the problem. Works fine now!