Hi, We are on 7.3. We have a Process Model which has a Start Form (Te

senthilar over 10 years ago

Hi,

We are on 7.3. We have a Process Model which has a Start Form (Tempo enabled). This process model is exposed via Tempo Actions to users. The problem we are facing is, though the Start form is Tempo enabled, once the user clicks the Action in Tempo, it opens in a new popup window. This is not what we want. We want the start form to open in the same window without creating an additional window. How do we achieve this?...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

Try the following:

1. Stop the environment completeley
2. Re-create analytics by deleting the content of the following directories:

server/process/analytics/0000/gw1
server/process/analytics/0001/gw1
server/process/analytics/0002/gw1

3. Open runtime_ear|ear/suite.ear/custom.properties and review the values of

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=

you need to make sure the match the exact URL you are using to access Appian. The error you are seeing suggests there's a mismatch between those settings and the URL you are using in the browser.

For the example above the URL would be

myserver.appiancorp.com:8080/suite

while for these other example

conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

it would be

myserver.appiancorp.com/suite

One more example

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

would be myserver.appiancorp.com/suite

4. Start the environment after correcting these two items and test again.
5. If the issue persists uncheck the "Tempo Enabled" flag, save and publish, then re-enable it and save and publish again.
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

Try the following:

1. Stop the environment completeley
2. Re-create analytics by deleting the content of the following directories:

server/process/analytics/0000/gw1
server/process/analytics/0001/gw1
server/process/analytics/0002/gw1

3. Open runtime_ear|ear/suite.ear/custom.properties and review the values of

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=

you need to make sure the match the exact URL you are using to access Appian. The error you are seeing suggests there's a mismatch between those settings and the URL you are using in the browser.

For the example above the URL would be

myserver.appiancorp.com:8080/suite

while for these other example

conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

it would be

myserver.appiancorp.com/suite

One more example

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

would be myserver.appiancorp.com/suite

4. Start the environment after correcting these two items and test again.
5. If the issue persists uncheck the "Tempo Enabled" flag, save and publish, then re-enable it and save and publish again.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

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