Changing configuration of starting a process via. Email

Hi All

I am currently working on version 22.3!!

I have a use case wherein one of my current process is started when an external system sends email on the process model id i.e.: processmodel<id>@companydev.appiancloud.com( here dev represents the Appian environment). The requirement is that:
The system can receive external mails using company's SMTP i.e. @company.com rather than @companydev.appiancloud.com. 

Would like to know is there a way I can do this? 
I have read the the topic "Legacy configurations" in the link below but I am not able to understand what does reply-to-address means and will it even help me in my problem: https://docs.appian.com/suite/help/22.3/Sending_an_Email_Message_to_a_Process.html#starting-a-process-using-an-email

Thanks in advance!!

  Discussion posts and replies are publicly visible

Parents Reply Children
No Data