Hi all -
We're Using Reactivate User to procedurally reactivate accounts for re-hired contractors - but we also need to reset their passwords, as they're all accounts that previously utilized SSO. In the past, the old accounts would have been left by the wayside and we would have just created them new ones (thus adding to the clutter-pile of disused accounts), but now we're able to change their username, which is a strong positive in general.
The problem: Our customer / stakeholders are STRONGLY against forcing users to undergo the multiple clicks necessary to do a manual "forgot password" request on the sign-in page, and to be fair, nothing was "forgotten" in this case. The days of having the "change password" smart service via plug-in are sadly long-gone, but we don't even have a way to procedurally kick off an automated password reset for a particular user. Why?
And: Anyone know any clever workarounds?
Discussion posts and replies are publicly visible