When a group of users is assigned a task and one of the users selects the task t

Actually Appian shows a pink pop-up with a more informative message (see attached screenshot) if you're seeing a generic browser pop-up with the message "An error was encountered while processing your request. Please try again." then there's a configuration change you need to do at the IIS level (assuming that is the web server you're using)

To fix this:

1. Click on your IIS Site -> Error Pages -> Edit Feature Settings -> Select "Detailed Errors" only
2. Disable the custom error pages IIS Site -> .NET Error Pages -> Edit Feature Settings -> Off

The technical details on why this is needed have been shared with your team in the support case.

Actually Appian shows a pink pop-up with a more informative message (see attached screenshot) if you're seeing a generic browser pop-up with the message "An error was encountered while processing your request. Please try again." then there's a configuration change you need to do at the IIS level (assuming that is the web server you're using)

To fix this:

1. Click on your IIS Site -> Error Pages -> Edit Feature Settings -> Select "Detailed Errors" only
2. Disable the custom error pages IIS Site -> .NET Error Pages -> Edit Feature Settings -> Off

The technical details on why this is needed have been shared with your team in the support case.