When a group of users is assigned a task and one of the users selects the task t

lesliem over 10 years ago

When a group of users is assigned a task and one of the users selects the task the other users receive an error “An error was encountered while processing your request. Please try again.” When trying to accept the task. Is that a known issue or do we have some configuration set up incorrectly to catch these errors?...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

The message you're seeing indicates the user had an open task and is trying to submit that task but another user already submitted it. This message is not configurable but it shows the root cause, it lets the user know that the task has been already submitted.

What wording would you suggest that would be more meaningful for this scenario?
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

The message you're seeing indicates the user had an open task and is trying to submit that task but another user already submitted it. This message is not configurable but it shows the root cause, it lets the user know that the task has been already submitted.

What wording would you suggest that would be more meaningful for this scenario?
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