Start a process from Site interface. How to show wait screen towards end of a process AND also show confirmation box before starting process?

Certified Senior Developer

Hi Appian community, happy summer,

I have a use case where there is an interface with buttons (Approve, Deny, and Back) on a site page.

I initially set the Approve and Deny buttons up as button widgets and had a startProcess function inside. However, this approach will not display the "wait screen" after triggering the process that is towards the end of the process to "buy time" and to allow the previous request that the user clicked Approve or Deny to disappear when the user clicks FINISH on the wait screen and returns to the site interface. Therefore, the user experience is returning to the site too early to still see the original request on the screen after the user already chose Approve/Deny.

Then, I tried using submitLink which allows startProcessLink and wrapped it in a cardLayout in lieu of button widgets. This approach allowed my chained process to display the wait screen. However, the drawback is there is no way for me to have a confirmation window pop up.

The business user's feedback is having the confirmation window pop up is more important. I want to ask the community if there is a better solution that allows me to have the best of both worlds?

TIA

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  • 0
    Certified Senior Developer
    in reply to Stefan Helzle

    Hi Stefan, I always like listening to your podcast!

    Strongly agree with you that using record actions is the first choice but at this point in time, I don't have enough time left in the project to revamp the buttons.

    I originally thought that under the Save section in a button widget could not accept startProcessLink but only startProcess, which was not triggering the wait screen that is a task assigned to the logged in user towards end end of the process model.

    Wait screen is a task assigned to the logged in user to buy time for not returning to the site interface too quickly in order for the original request to disappear.

    Confirmation pop up window is the confirmation message in a button widget set up

    I will try using startProcessLink

  • 0
    Certified Senior Developer
    in reply to Stefan Helzle

    I tried using startProcessLink in the button widget and got an error:
    An error occurred while executing a save: Expression evaluation error: You must specify a variable to save into, such as ri!name << fn!sum. Received: StartProcessLink.

    I guess I just cannot have StartProcessLink in a button widget but only startProcess