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Team, I have a Tempo Task, in which i used to display a list of proce
Manikandan Ganapathy
over 10 years ago
Team,
I have a Tempo Task, in which i used to display a list of process instances in a grid. On click of the value under 'ID' column, which is a processtasklink i display a User Input Task assigned to a person.
There are 5 User Input Tasks in a row (3 with in a subprocess), what happens is whenever i come out of any of the User Input Task, by clicking any of the Menu item - News, Tasks, Records, Reports, Actions and go to the same grid and click the same ID, it opens the User input Task Form from which I moved away in Tempo Mode which is correct , but except the first User Input Task with in the sub-process for which it opens in Portal mode. I can't understand why it happens eventhough if i go to Tasks Menu and click the same task it opens in Tempo Mode, but the same doesn't happen when i click it from thr grid.
Any inputs on this issue please?...
OriginalPostID-132553
OriginalPostID-132553
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Eduardo Fuentes
Appian Employee
over 10 years ago
Are you sure is the same task ID? Looks like that form is not enabled to be used on Tempo.
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Manikandan Ganapathy
over 10 years ago
Yes its the same task ID, which is opening in Portal when i navigate through the grid-processtasklink, but opens in Tempo if i click it under the tasks Tab. And the UI form is also SAIL
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Eduardo Fuentes
Appian Employee
over 10 years ago
Can you record the behavior using this tool and attach it to the post? www.techsmith.com/download/jing/
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Eduardo Fuentes
Appian Employee
over 10 years ago
Make sure to display the URL to see how it changes.
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Manikandan Ganapathy
over 10 years ago
Now I got the two forms open in Tempo. For most of the User Input Tasks in our process models , the way it has been designed is in such a way that SAIL UI will overwrite the forms designer. That is there is already a form designed in the User Input Tasks using form designer. But to use the SAIL UI, "use existing form" check box is clicked and SAIL code is written in the expression place. What I did is I removed the those User Input Tasks which doesn’t open in Tempo directly and recreated them with only SAIL expression, that means there is no design using forms designer. Then the two forms started opening directly in Tempo.
But I got amused why the other UI Tasks do work as expected by opening in Tempo form eventhough UI design using forms designer is overwritten by SAIL UI in those as well along with javascript onload event calls.
Thank you very much for your support Eduardo Fuentes. Could you please let me know which causes the difference in behavior?
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Eduardo Fuentes
Appian Employee
over 10 years ago
Thank you for sharing the solution. I have only seen this when the checkbox gets unchecked, but if you find a way to consistently reproduce with the "Use existing Form" checkbox enabled it would be good if you can share those steps.
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manisht
over 10 years ago
We are changing forms from portal to Sail and we are also facing the same issue for few forms.
There are a lot of i/p o/p parameters mapped to the task so i didn't want to recreate the task and map all again.
Deleting all the components inside the portal form helped me.
Now the Sail form is directly accessible from the links in grid on dashboard.
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