Hi All,
My client is asking if Appian has view group for Process model instances. They needed PROD support team to view only process model instances and but not design objects. What i know so far there is no such group.
Can someone come across this scenario and found solution to this or is there any workaround.?
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There are no groups/ ways to secure design objects with process instances this way! Being admins they will be able to see instances and objects both. Also I have never heard of a scenario like this so can you share their reason behind this ask?
You're correct - there's no built-in view-only group for process instances.Alternative, Create custom dashboards or reports to show just process instance data(Include all details) to support teams.
While not an direct answer to your question, I typically implement support like described in this blog post:
appian.rocks/.../
Thank you all for your response. Client engineering team doesn't want Prod support team to go through the design objects. They wanted to reduce unauthorized access, avoid misuse of API endpoints, business rules.