Hi All,
My client is asking if Appian has view group for Process model instances. They needed PROD support team to view only process model instances and but not design objects. What i know so far there is no such group.
Can someone come across this scenario and found solution to this or is there any workaround.?
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Thank you all for your response. Client engineering team doesn't want Prod support team to go through the design objects. They wanted to reduce unauthorized access, avoid misuse of API endpoints, business rules.
I have a suggestion which basically involves securing the objects of application tightly so that support team can access just process model and nothing else. It goes like this -
With the above the support team member will see just one application in environment which will have process models. Apart from process models this group won't have access to any other object. The team would be able to check monitoring instances. But cannot edit them. They will not be able to see CDT/record type based process variables data as well in the instances as they won't have access to underling record or cdt.