I have a Record Type, which has some Related Actions (Edit/Delete/Display). If I

guozhangy over 9 years ago

I have a Record Type, which has some Related Actions (Edit/Delete/Display). If I choose Edit, and then Submit, it will display a page with Related Action. We want to hide/remove Delete from Related Actions and I have a mechanism to do it. After I submit, if I go to Related Actions immdetialy, the Delete link will be gone. But if I go to Related Actions immediately, the Delete link will still be in Related Actions, which will cause some problems.

After submit, can we re-direct the user to a different page that doesn't show Related Actions? This way, wen the user finds the record again, the process should have finished.

Thanks.

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0 Tim
Certified Lead Developer
over 9 years ago

There isn't any ability to control the navigation path but there are a few examples of how to create a user friendly journey. One option is that after you have performed the delete action in process chain through to another UI task with a confirmation message that only has a link (no submit buttons) or clickable image that resolves back to the record list view. You can then place a timer exception on the task to allow the process to complete in the background.
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0 Tim
Certified Lead Developer
over 9 years ago

There isn't any ability to control the navigation path but there are a few examples of how to create a user friendly journey. One option is that after you have performed the delete action in process chain through to another UI task with a confirmation message that only has a link (no submit buttons) or clickable image that resolves back to the record list view. You can then place a timer exception on the task to allow the process to complete in the background.
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