Hello, In what case the Task stays in Accepted status after you click

aksharc over 9 years ago

Hello,

In what case the Task stays in Accepted status after you click on the Return task to all assignee link?

Following is the scenario I am facing, and I am not sure why it is behaving that way:
There is a task assigned to the group I am member of. When I accept the task, it will show an option to return the task to all assignee. When I click on that link, the task stays assigned to me with Accepted task status. I was expecting that the task would assign back to the group it was originally assigned. Please help me understand why it behaves like that.

Let me know if there is any questions.

Thanks!

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0 aksharc over 9 years ago

Hi Tom, you are right. Users with basic permission could not see the Reassign link on the left. Actually, my issue is with the link that appears on top of the task form after you accept the task. When I click "Return task to all assignee" link, it is not assigning it to the original assignee. Is this because of the Reassign permission?

I am seeing Assigned under the Tasks tab in the Assigned to me. When it is assigned to a group, it will display group name, but after clicking the link it still shown Me as the assignee. Refreshing the page didn't alter the assignment, and in task report we created, the task status appears as accepted for that task with my username as an owner.
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0 aksharc over 9 years ago

Hi Tom, you are right. Users with basic permission could not see the Reassign link on the left. Actually, my issue is with the link that appears on top of the task form after you accept the task. When I click "Return task to all assignee" link, it is not assigning it to the original assignee. Is this because of the Reassign permission?

I am seeing Assigned under the Tasks tab in the Assigned to me. When it is assigned to a group, it will display group name, but after clicking the link it still shown Me as the assignee. Refreshing the page didn't alter the assignment, and in task report we created, the task status appears as accepted for that task with my username as an owner.
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