Hi, From my experiments it seems like the reassign behavior is not in

charlesb454 over 9 years ago

Hi,

From my experiments it seems like the reassign behavior is not in line with the documentation that can be found at telefilmdev.appiancloud.com/.../Tasks.html. For the experiment I created a simple process that assigns a task to a group (let’s say group A) – I’m logged as a system administrator and use a task report based on the ‘Tasks for Group Members’ report to do the reassignments. Steps and observations (got one question in step 3 and another in step 4):

1-          Reassignment after Initial assignment to group A: ‘Choose from all assignees’ radio option lists group A and its members, as expected assuming Appian considers each group member an assignee (although an indirect one). ‘Choose from all users and groups’ radio option allows to pick anybody from the system as expected.
2-          Reassignment after task accepted by one of group A members: same as 1- above.
3-          Reassignment to a single member of group A. Before the as...

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0 charlesb454 over 9 years ago

...signee selects/accepts the task: ‘Choose from all assignees’ lists group A and its members which is surprising since the task is now assigned to a single user – I expected to only see the single user in the list and that raises the question ‘what the “current assignee list” refers to in the documentation’?
‘Choose from all users and groups’ works as expected.
4- The assignee from 3 clicks on (accepts) the task: There is only one ‘Reassign To’ box where the only possible choices are ‘Group A’ and the current assignee. From the documentation I’d expect to be able to choose anyone from the system since I’m an administrator. What is the reason for the observed behavior?

Thanks!
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0 charlesb454 over 9 years ago

...signee selects/accepts the task: ‘Choose from all assignees’ lists group A and its members which is surprising since the task is now assigned to a single user – I expected to only see the single user in the list and that raises the question ‘what the “current assignee list” refers to in the documentation’?
‘Choose from all users and groups’ works as expected.
4- The assignee from 3 clicks on (accepts) the task: There is only one ‘Reassign To’ box where the only possible choices are ‘Group A’ and the current assignee. From the documentation I’d expect to be able to choose anyone from the system since I’m an administrator. What is the reason for the observed behavior?

Thanks!
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