I have the following two escalations for a task. caladddays(todatetim

Cyril over 13 years ago

I have the following two escalations for a task.

caladddays(todatetime(pv!request_onhold_date),20) - send message after 20 days

caladddays(todatetime(pv!request_onhold_date),25) - send message after 25 days.

The date in the process pv! = February 26, 2012

Adding only 20 days or even 25 days should not cause any problems. Why then am I receiving an alert: Details: ERROR:EVAL:Function caladddays: Cannot add more than one year's worth of days.

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0 Alok Mohare
Appian Employee
over 13 years ago

Try creating a test rule in the “Rules” tab in designer to test your expression.

Is the expression failing for a specific date or does it fail for all dates? What happens if you use a alternate expression to calculate the escalation timer? Does it still fail?
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0 Cyril over 13 years ago

I found the error. I changed some dates in UAT to be non-working days. Running the test in DEV - it all worked. Then I applied the same changes to the calendar in DEV and low and behold, as appears in UAT, ALL dates are now changed to non-working dates.

Since I had already set the same non-working dates in PROD environement I checked there too - and we have a corruipted calendar there too.

I NEED TO RECREATE THE CALENDAR - reset it to the default ASAP
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