One of our users doesn't want to receive the "This task was assigned to

nickh647 over 8 years ago

One of our users doesn't want to receive the "This task was assigned to you..." notification.
Is there an easy way for a user to configure their own email notifications? If not is there something we can do at the process model level?

We are using the cloud version.

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0 Eduardo Fuentes
Appian Employee
over 8 years ago

The plug-in mentioned above "Portal Utilities" allows you to disable these alerts for a particular user or list of users. It offers the same granularity as the base product in the sense that it lets you select what particular alerts to disable.

The only non-granular part of this plug-in is that it applies to all alerts for the particular type you're disabling for this particular user no matter their origin. For instance, disabling "New Task Assigned to You and Others" for user X will prevent her from receiving emails of this type when a task is assigned to her within ANY process from any model.
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0 Eduardo Fuentes
Appian Employee
over 8 years ago

The plug-in mentioned above "Portal Utilities" allows you to disable these alerts for a particular user or list of users. It offers the same granularity as the base product in the sense that it lets you select what particular alerts to disable.

The only non-granular part of this plug-in is that it applies to all alerts for the particular type you're disabling for this particular user no matter their origin. For instance, disabling "New Task Assigned to You and Others" for user X will prevent her from receiving emails of this type when a task is assigned to her within ANY process from any model.
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